Baker Lyman. F.A.Q.'s
 
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F.A.Q.'s

How do I order charts? You can order charts on our website (www.bakerlyman.com), on the phone (504-831-3685), or via email (sales@bakerlyman.com)

What is a POD? A POD is a Print on Demand chart. We can print any British Admirality, NGA, or NOAA charts for your order. 

Can I get chart corrections? Yes, we can supply you with a chart correction kit or with written corrections. 

Do you ship internationally? Yes, we ship internationally with pre-payment. 

Can I use my own UPS account number? Yes, you can use your own UPS account number. 

Can I backorder products? Yes, we can backorder any of our prodcuts for you?

Do you deliver locally? Yes, we deliver within the greater New Orleans area, if needed. Call or email to see if delivery is the best option for you. 

What do I do if the product I want is not on the website? Contact us and we can help you find the products(s) you are looking for. 

Can you set up Maritime laptops? Yes, we can set up Maritime laptops and install softwares such as RosePoint.

Do you have British Admirality products? Yes, we carry a range of BA products such as books, charts, and DVDs.

Do you do Notice to Mariners? Yes, printed and on DVDs.

Do you offer eLearning courses? Yes, we offer a variety of eLearning courses via Moxie media. Check out the catalog on our website. 

Do you carry safety stickers for vessels? Yes, we carry safety stickers. 

Do you have the products to meet Subchater M requirements? Yes, we have all prodcts to meet Subchapter M reqruiements. 

What type of charts do you carry? We carry British Admirality, NOAA, and NGA charts. 

Can I come pick up my order? Yes, you can pick up your order in store during business hours. 

Do you have subscription services? Yes, we offter Notice to Marines, ENP/ABCS updates, Digitrace, and VesselFolio. 

Do we laminate? No, we recommend a third party for lamination. 

Can I do orders over the phone? Yes, you can place your order over the phone. 

What companies do you ship through? We ship through FedEx and UPS. 

What are your hours of operation? Our storefront's hours of operatio are 8am-5pm.

Are you a small business owned by a woman? Yes, we are a small business owned by a woman.

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